The KHA Quality Team is pleased to introduce PI 201, a comprehensive educational webinar series on process improvement (PI). In the first part of this two-part series, we will cover the purpose and applications of key methodologies, including detailed steps, common obstacles and their solutions, and practical examples of the RCAA, FMEA, PDSA/PDCA, among others. This educational webinar aims to equip you with the essential skills you need to effectively address today’s quality and safety challenges in healthcare.